Shipping policy

 

Shipping Policy

Last Updated: March 2026

At BocceCourtPro.com, we are committed to delivering your products quickly and safely. This Shipping Policy explains how orders are processed, shipped, and delivered within the United States.

Shipping Locations

We currently ship orders within the United States only.

Order Processing Time

All orders are processed within 1–2 business days after the order is placed.

Orders are processed Monday through Friday, excluding holidays. Orders placed on weekends or holidays will be processed on the next business day.

Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information (when available).

Shipping Methods & Delivery Times

Delivery times depend on the shipping option selected at checkout.

Standard Shipping

  • Estimated delivery time: 2–4 business days

  • Shipping cost: Calculated based on the weight of the order

  • Available throughout the United States

Expedited Shipping

  • Estimated delivery time: 1–3 business days

  • Shipping cost: Calculated based on the weight of the order

  • Available throughout the United States

Delivery estimates begin once the order has been shipped.

Shipping Costs

Shipping costs are calculated based on the weight of the products and delivery location.
The final shipping price will be displayed during the checkout process before payment is completed.

Order Tracking

Once your order has been shipped, you may receive a tracking number via email so you can monitor the delivery status.

Tracking updates depend on the shipping carrier.

Delivery Delays

While we strive to meet all delivery timelines, delays may occur due to:

  • Weather conditions

  • Carrier delays

  • High shipping volume

  • Incorrect shipping information provided by the customer

BocceCourtPro.com is not responsible for delays caused by shipping carriers or events beyond our control.

Incorrect Shipping Address

Customers are responsible for providing a correct and complete shipping address at checkout.

If an incorrect address is provided and the order has already shipped, we may not be able to modify or redirect the shipment.

Lost or Damaged Packages

If your order arrives damaged or appears to be lost in transit, please contact us as soon as possible with your order details.

Our team will work with the shipping carrier to investigate the issue and determine the appropriate resolution.

Contact Information

If you have questions about shipping or delivery, please contact our customer support team.

Customer Support Email:
chris@earthstonerock.com